Social media is no longer the buzzword for you to include in your business's digital marketing, instead, it is now an essential part of the mix and a prominent part of your growth strategy. A cost-effective way to promote your business and engage with potential customers, suppliers and contacts, new and old. Time is the major cost factor to remember with social media and how much you spend on this can of course affect your bottom line.
When starting with your business social media, the first thing to do after sitting down with your cup of coffee is to do your competitor research. Use this early planning to gain an understanding of what your competitors are doing with their social media. What platforms are they using, where is their biggest following and what seems to provide the most conversations for their business? Look local and national with this. Often the big national competitors can inspire you on the “art of the possible” if you had unlimited time and budgets to spend on this one aspect of your business. Review your research every three to six months to make sure your social media stays active and relevant.
There are many different platforms Facebook, LinkedIn, Twitter, Pinterest, Instagram, and smaller niche/industry ones. To decide which platforms your business should use ask yourself two questions:
Depending on your business type and from your competitor research you will uncover which platforms are used by your audience and potential new customers. For example, if you’re a teacher or craft business, you may want to use Pinterest to find boards with craft ideas and suppliers to help when planning lessons or selling your handmade gifts.
A major factor to realise early on with your business social / marketing strategy is to be selective about which platforms you will use. Your business needs to post regularly and engage with your audience to grow your following and presence online. Be realistic though, how much time do you have to spend on social media every day? Is it 30mins at lunchtime or one hour once a week? Posting 3 times a day and then nothing for a few months is not a good way to grow your following and you will lose your audience. It’s all about the momentum and keeping it going. Don’t start something if you can’t keep it up. Posting online leaves a digital footprint and you want to keep it as up-to-date as possible so that when new clients do their research on your business they see you are relevant and still in business.
Social media can be time-consuming if you let it. We know you have many aspects of your business to carry out and you don’t want social media to take over. We recommend you plan and schedule in your quiet times, so your social media remains active no matter how busy you are.
We like to use an editorial calendar, where we plan a month in advance for our client's social media messages including what events they will attending in that month, industry conferences where they may bump into their prospects, book signings, keynote speaking, training seminars and more. We write the posts ahead so if you have scheduling software you can automate this process, freeing you up to engage on the event hashtag and get involved in the conversations. Alternatively, you can add a calendar reminder in your diary to post them in the time you have allocated to social media for your business.
The planning takes time at the start of the month in order to free your time up later in the month.